SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of toptrendsstation.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of toptrendsstation.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of toptrendsstation.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://toptrendsstation.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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We Think You’ll Love
Top picks just for you
Larger than expected.
This was exactly like the picture. Bigger then I expected but the picture did not have a reference for size.
Beautiful necklace
Really beautiful necklace!! I’m really happy with my purchase
I just love this necklace! A unique design and extrodinary detail!
Such a beautiful necklace.
delivered very fast , and amazing service came in a good condition
It arrived well condition and very fast!
was larger than I had thought it would be. Daughter did like it though so all in all a good purchase
I bought this for my girlfriend and she loved the sentiment. Only thing I personally dislike about it is how it tangles. Maybe they should try a small latch to hold the two halves of the sunflower together. Or maybe even have them open by a hinge. Either way, if they were connected and could open I’d give it 5 stars.
Beautiful! I am very satisfied!
Good product! Received it a little late but once I finally got it I was really happy with it!
Insanely happy with the purchase! The pendant is beautiful, came quickly. I recommend!
I got this for my daughter to just remind her how I feel about her. This is costume jewelry, and the price reflects that. My daughter's smile reflects so much more. Worth every cent!
It's a tad bigger than expected. It's well made and looks good, but I do not recomment this one for a small/little woman.
Its pretty much as I expected it to be. For me its more about the sentiment but the quality is very nice and it arrived quickly.I gave this to my granddaughter who is 8 years old She absolutely loves it 😍 thank you
3 I am wearing it but a little disappointed.
My wife loves sunflowers, so this was the perfect gift to give to her, as it goes with anything! Plus the message when you open it up, is something that she can love for a long time, knowing it came from me!
Beautiful piece. Simple. The piece with the words comes out it’s like a token. I got it for a gift for a teacher that has done so much for my son. Wouldn’t shower with it.
The locket is heavy and beautiful, but it would be nice if there was a small magnet to hold it closed
I had bought this for my niece and she loved it. Now she doesn’t wear it like a necklace but attached it to her charm bracelet. But on photo below it is still a neckalace))) Because I took this photo when it just arrived. I like the necklace more than bracelet but anyway it is her choice.
Awesome product! I bought this for my boyfriend's birthday. We have a story that connects with this phrase. I was so happy when accidentaly noticed this necklace in this store. The delivery was fast and I received it before his bday. It arrived so quick with a perfect little box. The white box looks elegant. The necklace is very beautiful. He loved this gift
I got this for my daughter to just remind her how I feel about her. This is costume jewelry, and the price reflects that. My daughter's smile reflects so much more. I use to sing this song to her when she was a baby (now 26). I loved it I love this necklace. My sister saw it and asked me if I could get her one for her bday. It looks so gooooood! Worth every cent!
When my mom passed my 11 year old and her always sang You Are My Sunshine to each other, sadly she passed ON Valentines day too, (2 years ago), this year for valentines day I got this for her as a sort of make you smile on a day we no longer look at as a special fun day in this house with her passing. It sure did make her smile, and we sing this song around the house often, she loves it :) The item itself is pretty nice in hand, the chain we may have to replace down the road but it was worth the memories it's brought back just to see her open it and read it :)
The pictures don't do justice to how cute this necklace is! It comes with earrings and a cute paper sunflower. My daughter has always loved sunflowers and she loved this necklace. And it opens with "You are my sunshine" engraved on the inside of the charm. Loved it!!!